Avis coinw.com

Answered at Oct 29, 2024

Overview of CoinW

CoinW is a cryptocurrency exchange platform that claims to prioritize security, transparency, and user-centric principles. Established in 2017, it boasts a user base of over 10 million worldwide, offering a wide range of cryptocurrencies and deep liquidity (Cointelegraph).

User Reviews and Ratings

Trustpilot Ratings

CoinW has a mixed reputation on Trustpilot, with an average rating of 2.9 out of 5 from 116 reviews. The distribution of ratings is as follows:

  • 5-star: 56%
  • 4-star: 9%
  • 3-star: 4%
  • 2-star: <1%
  • 1-star: 30% (Trustpilot).

Positive Feedback

Some users have praised CoinW for its ease of use and smooth operation. They highlight the platform's ability to trade various cryptocurrencies efficiently. Users have described their experiences as "amazing" and have noted the app's smooth performance without bugs (Trustpilot).

Negative Feedback

However, a significant portion of users report negative experiences. Common complaints include:

  • Account Issues: Users have reported account blocks and withdrawal problems without clear explanations.
  • Customer Support: Many users have expressed frustration with unresponsive customer service.
  • Scam Allegations: Some reviews describe experiences where users felt scammed, with funds disappearing or being inaccessible (Trustpilot).

Allegations and Concerns

Scam Accusations

Several users have accused CoinW of being a scam. They report incidents where their funds were blocked or disappeared, and their accounts were disabled without explanation. Attempts to contact customer support were often met with silence, leading to further frustration and distrust (Trustpilot).

Love Affair Scam

One user detailed a scam involving a fake love affair, where they were persuaded to invest small amounts initially, only to be asked for larger sums to withdraw their earnings. This scam resulted in a significant financial loss (Trustpilot).

Company Response

CoinW has responded to some negative reviews, expressing regret for the users' experiences and encouraging them to contact customer service for resolution. However, the effectiveness of these responses in resolving issues remains unclear (Trustpilot).

Conclusion

CoinW presents itself as a secure and reliable cryptocurrency exchange, but user reviews paint a mixed picture. While some users report positive experiences, a significant number of reviews highlight serious concerns, including allegations of scams and poor customer service. Potential users should exercise caution and consider these factors when deciding whether to use CoinW for cryptocurrency transactions.